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Can I return my item to Argos for a replacement? | matalan

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Can I return my item to Argos for a replacement?

I recently bought an Argos Value Range Wireless Mouse, and when I opened it a part was missing. I have lost the receipt, so will I be able to get a replacement without the receipt?

I know the receipt proves that I bought it from that shop, but it is an Argos Value Range item, so I obviously haven’t bought it from Tesco or Morrisons.

Thank you for any help.

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4 Responses to “Can I return my item to Argos for a replacement?”

  1. Who says:

    Without the receipt you cant prove WHEN you bought the item, so they may or may not replace it (and Argos’ terms and conditions are irrelevent. ALL goods must comply with the sale of goods act. If a part is missing it dont comply – end of story, if you have the receipt they MUST replace it) (I have had dealing with Argos before – most of the time they dont know their legal obligations, or more likely they DO know but hope customers DONT know their rights)

  2. i JuSt DiEd AnD wEnT tO hEaVen says:

    In this case don’t go to the shop they won’t do anything without a reciept but u can try , u might get to Exchange , I suggest call argos replacement team

  3. Philip says:

    If you used a credit card instead of cash or cheque, then the card probably covers it. You can get a statement off your bank which will prove you purchased something from argos of the same value. Do this and I’m sure they will replace it.

  4. General Knowledge says:

    It will depend on your local Argos store as to whether or not they will replace it. If you look at the terms and conditions on their page, they exclude value range items from their normal return or refund policy. This is because they make so little profit on their Value range that they can’t afford to waste time and money on returning and replacing them.

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