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Buyer On Ebay Says Item Did Not Match Description? | matalan

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Buyer On Ebay Says Item Did Not Match Description?

A buyer opened a case saying that my item does not match the description on my listing page.
The listing clearly states;
What you will be getting;
3 set of cartridges.
Cyan, Yellow and Black.
but buyer says I only gave him/her three cartridge. ?????
Listing only says three. Not Four, Five or SIX!
Here is the link to the page; http://www.ebay.com/itm/160999210881?ssP…
The image was only for a sample.

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One Response to “Buyer On Ebay Says Item Did Not Match Description?”

  1. CCBerrie says:

    The picture should match the product, ebay could go either way and your high level item description does not state how many. Basically the truth is buried in the item detail which is a bad practice when it does not match the picture or headline description. Ebay will have to make the call, nothing from anyone on yahoo will matter

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